If you are not completely satisfied with your Overland Empire online purchase, please return item(s) within 30 days from your order date. Please include the original tags (still attached) and the original receipt. We will happily exchange item(s) for another or issue a refund. Exchanges are dependent on existing stock. Item(s) must be unused and unwashed in original packaging. Please note that we cannot refund any shipping charges. Sale item(s) are Final.
If you would like to change or cancel an order email us at firstname.lastname@example.org as soon as possible. We will try to accommodate your request but please understand that our order and shipping systems are designed to get orders on their way quickly and efficiently. Therefore, we cannot change or cancel an order once it has entered the shipping process.
Please contact us before you send the return or exchanged item(s) so that we can check inventory and answer all questions. Email email@example.com and include "Return" or "Exchange" as well as the order number in the subject line of the email. We will send you information on the return and a return address at that time.