We know you work hard for your money, and we're stoked you choose to spend a little bit of it with us. That's why we fret over the smallest details: the fit of a shirt, the shape of a hat, an errant stitch or a crooked logo. It's this über-pickiness that allows us to stand behind our products 100%. So if you ever have a problem with one of our products—for whatever reason you're just disappointed in something—we want to know about it and help make it right.
So there it is: Overland Empire products are guaranteed for life. If you ever have a problem with something, just send us the product in question along with a note about the issue or why you're unsatisfied with it, and we'll arrange to repair or replace it at no cost to you.
You can send it to:
P.O. Box 24263
Lakeland, FL 33802